Privacy Policy

At TopRatedPok, protecting your personal data is our priority. This privacy policy explains how we collect, use, protect, and share your information.

1. Data Controller

PRIVATE JOINT STOCK COMPANY "ALCEST"
4 Petropavlivska Street
Petropavlivska Borshchahivka
Kyiv Region, Ukraine
08130
Email: privacy@topratedpok.com

2. Personal Data Collected

We collect different categories of data based on your interaction with our site:

Automatic browsing data:

IP address
Browser type and version
Operating system
Pages visited and visit duration
Date and time of connection
Referring URL

Voluntarily provided data:

Information submitted via our contact forms
Email address for newsletter (if you subscribe)
Comments or messages sent

3. Purposes of Data Processing

Your personal data is collected and processed for the following purposes:

Improving your experience: Personalizing content and optimizing navigation
Statistical analysis: Understanding site usage and improving our services
Communication: Responding to your inquiries and informing you of our updates (with your consent)
Security: Preventing fraud, abuse, and protecting our users
Legal compliance: Complying with our legal and regulatory obligations

4. Legal Basis for Processing

In accordance with GDPR (General Data Protection Regulation), we process your data on the following legal bases:

Consent: For sending newsletters and marketing communications
Legitimate interest: For statistical analysis and improvement of our services
Legal obligation: For retention of certain data required by law

5. Cookies and Similar Technologies

We use cookies to improve your experience on our site. A cookie is a small text file stored on your device.

Types of cookies used:

Essential cookies: Necessary for site operation (security, session)
Analytical cookies: Audience measurement and visit statistics (Google Analytics, etc.)
Functional cookies: Memorization of your preferences

You can control and manage cookies in your browser settings. Note that disabling certain cookies may affect site functionality.

6. Data Sharing and Disclosure

PRIVATE JOINT STOCK COMPANY "ALCEST" never sells your personal data to third parties. Your data may be shared only in the following cases:

Service providers: Web hosting, analytics tools, email services (with confidentiality agreements)
Legal obligations: If required by law or competent authority
Rights protection: To protect our legal rights or user security

7. Your Rights Regarding Your Personal Data

In accordance with GDPR and applicable data protection laws, you have the following rights:

            Right of access: Obtain a copy of your personal data
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your data ("right to be forgotten")
Right to restriction: Restrict processing of your data in certain circumstances
Right to portability: Receive your data in a structured and transferable format
Right to object: Object to processing of your data for legitimate reasons
Right to withdraw consent: Withdraw your consent at any time for consent-based processing

        

To exercise your rights, contact us at: privacy@topratedpok.com
We will respond to your request within a maximum of 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

Unauthorized access
Accidental or unlawful disclosure
Modification or destruction
Loss or alteration

These measures include SSL/TLS encryption, firewalls, strict access controls, and regular security audits.

9. Data Retention

Your personal data is retained only for the duration necessary for the purposes for which it was collected:

Browsing data: Up to 13 months maximum
Contact data: Up to 3 years after last contact or consent withdrawal
Mandatory legal data: According to applicable legal requirements

10. International Data Transfers

Your data may be transferred and processed in countries outside the European Union. In these cases, appropriate measures are implemented in accordance with GDPR (standard contractual clauses, etc.) to ensure adequate protection of your data.

11. Minors' Data

⚠️ PROTECTION OF MINORS

Our site is strictly prohibited for persons under 18 years of age. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, contact us immediately at privacy@topratedpok.com so we can delete it.

12. Changes to Privacy Policy

PRIVATE JOINT STOCK COMPANY "ALCEST" reserves the right to modify this privacy policy at any time. Any substantial changes will be communicated on this page with an update date. We encourage you to consult this policy regularly.

13. Complaints

If you believe your data protection rights have not been respected, you have the right to file a complaint with the competent data protection authority in your country of residence:

UK: Information Commissioner's Office (ICO) - www.ico.org.uk
Other EU countries: Respective national data protection authorities

14. Contact

For any questions regarding this privacy policy or the exercise of your rights, contact us:

PRIVATE JOINT STOCK COMPANY "ALCEST"
Data Protection Officer
Email: privacy@topratedpok.com
Address: 4 Petropavlivska Street, Petropavlivska Borshchahivka, Kyiv Region, Ukraine, 08130

Last updated: December 2024
Version 1.0